Bjili Terms & Conditions — The Complete Guide for Members

Bjili is an international online gaming and Sports Betting platform serving users in Bangladesh and other countries. These Terms & Conditions ("Terms") constitute a legally binding agreement between bjili and all of its users.

By accessing bjili through our website, mobile app, or any other digital channel, you confirm that you are at least 18 years old and that online gaming is legally permitted in your country of residence. We may update these terms from time to time — the latest version will always be available on this page.

Bjili never pressures anyone to participate in gaming or betting. All betting and gaming activity is entirely voluntary. Every bjili service is intended for entertainment purposes only.

• You must be at least 18 years old to use bjili's services.
• Each person may only open one account.
• Bjili reserves the right to modify or discontinue its services at any time without prior notice.
• These Terms & Conditions are governed by the applicable laws of Bangladesh.

To open an account with bjili, you must provide accurate and complete information. Providing false or misleading details — including your name, address, date of birth, or contact information — is strictly prohibited. Accounts created with incorrect information may be closed at any time.

After registration, bjili may verify your identity. As part of the KYC (Know Your Customer) process, you may be asked to provide a copy of your national ID, passport, or driving licence. Withdrawals may be restricted until verification is complete.

• Each individual may register only one account.
• Keeping your account password confidential is your responsibility.
• Sharing your account with or allowing others to use it is strictly prohibited.
• Bjili may temporarily suspend an account if suspicious activity is detected.
• Accounts are automatically closed upon the death of the account holder.

Bjili supports multiple payment methods including bKash, Nagad, Rocket, and bank transfer. Minimum and maximum deposit limits apply and may vary by payment method. The latest limits are available on the bjili payments page.

Withdrawal requests are typically processed within 15 minutes to 24 hours. KYC verification must be completed before your first withdrawal. If bonus wagering requirements have not been met, your withdrawal may be placed on hold.

• All deposits must be made from your own payment method.
• Third-party deposits are not accepted.
• Withdrawals are processed using the same method used for the original deposit.
• Currency conversion fees or bank charges are outside bjili's responsibility.
• Payments may be put on hold if fraud is suspected.

Bjili offers a range of bonuses and promotions — welcome bonuses, deposit bonuses, free bets, and cashback. Each bonus comes with its own terms, which you should read carefully before claiming. Bonus funds generally cannot be withdrawn directly; specific wagering requirements must be met first.

A wagering requirement means you must place bets totalling a specified multiple of your bonus amount before you can withdraw. For example, a BDT 1,000 bonus with a 10x wagering requirement means you need to place BDT 10,000 in bets before withdrawing. This requirement is clearly stated in each bonus's terms.

• Each bonus offer can only be used once.
• Bonus balances cannot be transferred to another account.
• Expired bonuses will be automatically forfeited.
• Bjili may update or change its bonus programme at any time.
• Using multiple accounts to collect bonuses is strictly prohibited.

Before placing bets on bjili, please read the rules for each market carefully. Once a bet is confirmed, it generally cannot be cancelled. For in-play betting, if your internet connection is lost, bets will be settled based on the final result.

If an event is cancelled, postponed, or incomplete, bjili will generally refund the bet amount. Specific rules may apply in certain cases. Any bets associated with proven match-fixing or manipulation will be voided.

• Bjili reserves the right to cap the maximum winnings amount.
• Bets accepted at incorrect odds due to a technical error may be voided.
• Placing bets on the same event from multiple accounts is strictly prohibited.
• In live betting, bets may be rejected due to connection delays.

Bjili firmly believes that gaming is for entertainment only. We never encourage excessive or addictive gaming. If you feel that gaming is negatively affecting your personal life or finances, please reach out to us.

Bjili lets you set deposit limits, wagering limits, and session time limits. Through the self-exclusion feature, you can take a break from the platform for a set period.

• Accounts belonging to users under the age of 18 will be closed immediately.
• A self-exclusion request remains in effect for a minimum of 6 months.
• To learn more about responsible gaming, This page View.

Bjili protects your personal data with the highest level of security. Your information is stored using SSL encryption and modern data protection technology — and is never sold to third parties.

However, information may be shared when required by law, for fraud investigations, or upon request by a regulatory authority. For bjili's full privacy policy, On this page available.

• Certain data may be retained even after an account is closed.
• Cookies and tracking technologies are used to improve the user experience.
• You can opt out of email or SMS marketing at any time.

Bjili reserves the right to suspend or permanently close accounts in the following circumstances: violation of terms and conditions, fraud, suspected money laundering, operating multiple accounts, or match-fixing attempts. In such cases, the account balance may be forfeited.

Users may close their account at any time. Any remaining balance will be returned, subject to applicable bonus terms.

• The user will be notified by email regarding the reason for the suspension.
• You have the right to appeal — please contact our support team.
• If fraud is proven, the account balance may not be returned.

For any dispute or complaint, contact bjili's customer support first. Our team typically resolves issues within 48 hours. If a resolution cannot be reached, an alternative dispute resolution process may be pursued.

Bjili's decisions are considered final unless overturned through independent arbitration. Users are advised to exhaust all available options before pursuing legal action.

Bjili reserves the right to update these Terms & Conditions at any time. For significant changes, notice will be provided via your registered email or on the platform. Continued use of the service after any changes constitutes acceptance of the updated terms.

The date of the latest update will always be shown at the top of this page. We recommend checking back regularly.