Bjili believes gaming should be entertainment — not stress. We have built responsible gaming tools and support services with the mental and financial well-being of every member in mind.
Responsible gaming on bjili means enjoying gaming as a form of entertainment — never viewing it as a source of income or a way to escape problems. We know gaming is fun, but it can sometimes get out of hand, and that is exactly where bjili's responsible gaming policy steps in.
Online gaming is growing fast in Bangladesh. Many people come to bjili for entertainment — and that is exactly the right reason. However, a small number may not realise they are gradually spending too much time or money. bjili provides those warnings and the support to go with them.
Responsible gaming isn't just a set of rules — it's a mindset. bjili wants you to finish every session with a smile, not a worry. That's why our platform offers a range of tools to help you stay in control of your gaming habits.
As part of bjili's responsible gaming policy, we want you to recognize when gaming is becoming a problem. If you notice any of the following signs in yourself, it may be time to seek help:
Read through the questions below. If any of them have applied to you in the past month, check them off. This is bjili's responsible gaming self-assessment tool.
Log in to bjili, go to Account Settings, and open the Responsible Gaming section. There you'll find the tools below and can configure them to suit your needs:
Responsible gaming on bjili is not just about the individual — it extends to families too. If you believe a family member is gaming excessively, bjili is ready to support you as well.
Bjili is committed to fostering a responsible and mindful gaming environment at all times. If you ever run into an issue, Help Center Get in touch.
At bjili, smart financial planning is the cornerstone of responsible gaming. Set a separate gaming budget — an amount you can afford to lose without it affecting your everyday life.
Bjili's support team is available 24 hours a day, 7 days a week.
Contact Support6 dedicated tools on bjili to keep your gaming experience safe and enjoyable
Set your own maximum deposit amount on a daily, weekly, or monthly basis. bjili will not accept any deposit beyond the limit you set. This is the most effective way to prevent overspending.
Decide in advance how long you want to play. When your time is up, bjili will alert you and can end the session automatically if needed. Take a break and come back with a fresh head.
Once you hit a set loss amount, bjili will automatically stop your session. This tool protects you from chasing losses in the heat of the moment and prevents larger financial damage.
At regular intervals, a message will appear on screen showing how long you have been playing and how much you have won or lost. This information helps you make informed decisions and stay in control.
Pause your account for anywhere from 24 hours up to 6 months. During this time, you will not receive any promotional messages from bjili. Take a break, recharge, and come back refreshed.
If you feel gaming is no longer right for you, you can permanently close your account through the bjili support team. We respect that decision and will support you every step of the way.
Answers to the most frequently asked questions from bjili users